Effective date: June 28, 2026
TrackMyPaw ("we", "us", or "our") operates the TrackMyPaw mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.
By using TrackMyPaw, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the App.
Summary: We collect only what we need to run the App — your account details, your dog profiles (you can add more than one dog to your account), walk data (route, distance, duration, optional photos), and device location during walks you start. We do not sell your data, do not run ads, do not use analytics SDKs, and do not track you across other apps or websites.
| Data | Purpose |
|---|---|
| Display name | Internal profile identity (not shown on the leaderboard or to other users) |
| Email address | Account creation and authentication |
| Password | Account security (stored as a hash; we never see your plaintext password) |
| Dog names, breeds, and sizes (you can add more than one dog to your account) | Dog profiles and league assignment |
| Photos (profile, dog, walks) | Personalisation and walk memories |
| Walk titles and notes | Walk journal entries |
| Feedback messages | Bug reports and feature requests |
| Data | Purpose |
|---|---|
| Precise GPS location (foreground and background, during active walks only) | Map your walk route and measure distance in real time |
| Encoded walk route (polyline of GPS coordinates) | Replay your route on the map and calculate distance |
| Walk metrics (distance, duration, start/end time, XP earned) | Activity tracking and statistics |
| Aggregate statistics (total walks, total distance, total XP, current streak, longest streak, last walk date) | Profile display, streak tracking, and challenge progress |
| Weather conditions at walk start location | Display weather context on walk records |
| Timezone (IANA format, e.g. "America/New_York") | Display times correctly and schedule local streak reminders |
| Subscription status (whether you have TrackMyPaw Pro) | Unlock premium features |
| Account creation date | Account management |
| IP address (processed transiently by Firebase Authentication) | Abuse and fraud prevention at sign-in; not stored in our application database |
If you sign in with Apple, we receive your name and email address (or an Apple relay email if you choose "Hide My Email"). We respect your choice to hide your email and will never require you to provide your real email address separately.
TrackMyPaw tracks your precise GPS location to record your walk route and calculate distance. Location data is collected:
Location tracking only occurs during an active walk session that you start manually by tapping "Start Walk". We do not track your location at any other time, and we do not perform any kind of continuous or silent location monitoring.
You may grant "While Using the App" permission instead of "Always Allow"; in that case walks are recorded only while the App is in the foreground and tracking pauses if you lock your screen or switch apps. You can change or revoke location permission at any time in Settings → Privacy & Security → Location Services → TrackMyPaw.
Map tiles are rendered on your device using Apple Maps (via the operating system's MapKit framework). Apple's own privacy practices apply to the map-tile data it fetches; see the Apple Privacy Policy.
Note: Continued use of GPS running in the background can significantly decrease battery life.
We use the information we collect to:
We do not use your data for advertising, behavioural profiling, or sale to third parties.
When you use TrackMyPaw, certain information is visible to other authenticated users through the leaderboard:
Your display name, walk routes, walk photos, and email address are never shared publicly.
We use the following third-party services that may process your data:
We use Firebase for authentication, database storage, and image storage. Your data is stored on Google Cloud servers. Firebase does not run analytics or advertising tracking in our App. See Firebase Privacy Policy.
We use RevenueCat to manage subscriptions and in-app purchases. RevenueCat processes your subscription status, purchase history, and a pseudonymous customer identifier. See RevenueCat Privacy Policy.
When you start a walk we send the GPS coordinates of the walk start location to the Open-Meteo weather API (api.open-meteo.com) over HTTPS to retrieve current weather conditions. The request contains only the coordinates and is not linked to your account, email address, or any other identifier. Open-Meteo is a free, open-source weather service. See Open-Meteo Terms.
If you use Sign in with Apple, Apple processes your authentication. Map tiles shown in the App are rendered by Apple MapKit. See the Apple Privacy Policy.
We do not use any analytics SDKs, crash-reporting SDKs, advertising frameworks, or cross-app tracking services.
Your data is stored in Google Cloud (via Firebase) with the following protections:
image/* MIME typeNo method of transmission or storage is 100% secure. While we use industry-standard protections, we cannot guarantee absolute security.
We retain your data for as long as your account is active. Walk history and statistics are kept indefinitely to maintain your lifetime records and leaderboard standings. If you delete your account, all your data will be permanently removed (see Section 8).
You can permanently delete your account at any time from within the App (Profile → Delete Account). When you confirm deletion, we delete:
This action is irreversible. If you have an active subscription, deleting your account does not cancel your Apple subscription. The App will warn you in-flight and link you to Settings → Apple ID → Subscriptions so you can cancel before proceeding. Apple manages the subscription lifecycle independently of us, and we have no technical ability to cancel it on your behalf.
You can revoke location access at any time in your device's Settings. Without location permission, the walk tracking feature will not function, but you can still browse your past walks and profile.
Streak reminder notifications are opt-in and scheduled locally on your device. You can enable or disable them at any time within the App or in your device's notification settings.
Most of your personal data (profile, dog details, walks, photos) is visible and editable directly inside the App. If you would like a machine-readable copy of all data we hold about you, or wish to correct, restrict, or object to any processing, please contact us at the email address below and we will respond within 30 days.
Depending on where you live, you may have additional rights under laws such as the EU General Data Protection Regulation (GDPR), the UK GDPR, or the California Consumer Privacy Act (CCPA/CPRA), including the right to access, correct, delete, or restrict processing of your personal data, the right to data portability, and the right to lodge a complaint with a supervisory authority. We do not sell personal information and do not "share" it for cross-context behavioural advertising.
TrackMyPaw is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will promptly delete that information. If you believe a child under 13 has provided us with personal data, please contact us immediately.
TrackMyPaw is operated from Ukraine. Your data may be transferred to and processed in countries other than your own, including the United States (where Google Cloud, RevenueCat, and Apple operate servers) and Ukraine (where our team accesses the system for operation and support). By using the App, you consent to such transfers. Where required by law (for example, for users in the European Economic Area or the United Kingdom), we rely on recognised legal mechanisms such as the European Commission's Standard Contractual Clauses to protect international transfers.
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. We encourage you to review this policy periodically. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or your data, please contact us at:
Email: trackmypaw.team@gmail.com